Privacy Policy

Last updated: July 30, 2026

Lela Shop is operated by MP Studio LLC. This Privacy Policy describes how Lela Shop, referred to as “Lela Shop,” “we,” “us,” or “our,” collects, uses, stores, and discloses personal information when you visit lelacreativeshop.com, make a purchase, contact us, subscribe to marketing communications, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

The personal information we collect depends on how you interact with our website and services.

Information You Provide Directly

We may collect information you provide when you:

• Place an order.

• Create or use a customer account.

• Contact customer support.

• Submit a contact form.

• Subscribe to emails or promotional communications.

• Participate in a survey, promotion, or giveaway.

• Leave a review or otherwise communicate with us.

This information may include:

• Name.

• Email address.

• Telephone number.

• Billing address.

• Country or region.

• Order and transaction information.

• Customer account information.

• Communications and support requests.

• Marketing preferences.

• Any other information you voluntarily provide.

Payment Information

Payments are processed through Shopify Payments, PayPal, or other payment providers available at checkout.

We do not directly store complete credit or debit card numbers. Payment providers process payment information according to their own privacy policies and security practices.

Information Collected Automatically

When you visit or use our website, Shopify and other service providers may automatically collect certain information, including:

• IP address.

• Browser type.

• Device type.

• Operating system.

• Approximate location.

• Pages viewed.

• Products viewed.

• Referring website.

• Date and time of visits.

• Shopping cart activity.

• Checkout activity.

• Interactions with advertisements or marketing communications.

• Cookies, pixels, and similar technologies.

2. How We Use Personal Information

We may use personal information to:

• Process and confirm purchases.

• Deliver digital products and download links.

• Provide access to Canva templates or other digital resources.

• Communicate about orders, downloads, and customer accounts.

• Respond to questions and provide customer support.

• Correct broken links, missing files, or technical delivery issues.

• Prevent fraud, abuse, unauthorized transactions, and security threats.

• Maintain and improve our website, products, and services.

• Understand how visitors use our store.

• Personalize the shopping experience.

• Send marketing communications when permitted.

• Measure the effectiveness of advertisements and promotional campaigns.

• Comply with legal, tax, accounting, and regulatory obligations.

• Enforce our policies, licenses, and Terms of Service.

• Protect the rights, property, and safety of Lela Shop, our customers, and others.

3. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following:

• Contract: Processing is necessary to complete your purchase, deliver a product, or provide requested support.

• Consent: You have given permission for marketing, analytics, advertising cookies, or another specific purpose.

• Legitimate interests: Processing is reasonably necessary to operate, improve, secure, and promote our business, provided those interests do not override your rights.

• Legal obligations: Processing is necessary to comply with tax, accounting, fraud-prevention, consumer-protection, or other legal requirements.

You may withdraw consent at any time when processing is based on consent. Withdrawal does not affect processing that occurred before consent was withdrawn.

4. Cookies and Similar Technologies

Our website uses cookies, pixels, local storage, and similar technologies.

Cookies are small files stored on your browser or device. They may be used to keep the website functioning, remember preferences, analyze activity, and support advertising.

We may use the following categories:

Essential Cookies

These cookies are necessary for the website to function and may support:

• Shopping cart activity.

• Checkout.

• Payment processing.

• Fraud prevention.

• Security.

• Customer account access.

• Cookie preference storage.

These cookies generally cannot be disabled through our cookie preference tool because the website may not function correctly without them.

Functional Cookies

These cookies help remember preferences and improve website functionality.

Analytics Cookies

These cookies help us understand website traffic, product views, customer interactions, and store performance.

Advertising Cookies

These cookies and pixels may be used to measure campaigns, personalize advertisements, create audiences, or show relevant advertising on other websites and platforms.

Depending on the tools enabled on our store, these may involve Shopify, Pinterest, Meta, Google, or other advertising and analytics providers.

Where required by applicable law, non-essential cookies will not be activated until you provide consent.

You may manage your choices through the Cookie Preferences link available on our website. You may also adjust browser settings to block or delete cookies, although doing so may affect certain website features.

Third-party applications, manually installed pixels, and external platforms may use their own cookies and technologies according to their respective privacy policies.

5. Shopify and Other Service Providers

Our store is hosted by Shopify. Shopify provides the ecommerce platform that allows us to sell digital products and process orders.

Shopify may collect and process personal information on our behalf and, in certain circumstances, for its own purposes.

Depending on the services and applications used by Lela Shop, we may share personal information with:

• Shopify.

• Payment processors.

• Digital-delivery applications.

• Email and customer-support providers.

• Analytics providers.

• Advertising and social-media platforms.

• Fraud-prevention and security providers.

• Cloud-storage and technology providers.

• Accountants, legal advisers, and professional consultants.

• Government agencies or regulatory authorities when legally required.

These providers may process information only as necessary to provide their services, comply with legal obligations, protect legitimate interests, or as otherwise described in their own privacy notices.

When you access an external Canva template, printing service, social-media platform, or another third-party website, that third party’s own privacy policy and terms will apply.

Where applicable, customers may also learn about Shopify’s processing practices and exercise certain Shopify-level privacy choices through the Shopify Privacy Portal.

6. Advertising, Sale, and Sharing of Personal Information

Lela Shop does not sell personal information in exchange for monetary payment.

However, certain analytics, advertising, pixel, or audience-building activities may be considered a “sale,” “sharing,” or use for “targeted advertising” under some privacy laws.

Where required, you may opt out through:

• The Cookie Preferences link.

• A “Do Not Sell or Share My Personal Information” link, when displayed.

• A data-sharing opt-out page provided through Shopify.

• A privacy request sent to our support email.

We do not knowingly sell or share personal information belonging to children.

7. Marketing Communications

We may send promotional emails when you subscribe, give consent, or when otherwise permitted by law.

You may unsubscribe at any time by selecting the unsubscribe link included in a marketing email.

Even after unsubscribing from marketing, we may still send transactional communications concerning orders, downloads, account security, support requests, or policy updates that directly affect your purchase.

8. International Data Transfers

Lela Shop operates internationally, and our service providers may process personal information in countries other than the country where you live.

These countries may have different data-protection laws.

Where required, we and our providers use appropriate safeguards for international transfers, such as contractual protections or other legally recognized transfer mechanisms.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including:

• Completing orders.

• Providing customer support.

• Maintaining purchase and licensing records.

• Preventing fraud and abuse.

• Complying with tax, accounting, and legal obligations.

• Resolving disputes.

• Enforcing agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

When information is no longer needed, it may be deleted, anonymized, or securely retained when required by law.

10. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of personal information.

• Request a portable copy of certain information.

• Restrict or object to certain processing.

• Withdraw consent.

• Opt out of marketing communications.

• Opt out of certain targeted advertising, sale, or sharing activities.

• Appeal a decision concerning a privacy request.

• Submit a complaint to an applicable data-protection authority.

These rights may be subject to legal exceptions. For example, we may need to retain order information for tax, accounting, fraud-prevention, or legal purposes.

To make a request, contact us at [SUPPORT EMAIL].

We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law, but additional verification may be required.

We will not discriminate against you for exercising an applicable privacy right.

11. Children’s Privacy

Lela Shop sells designs that may be used for children’s celebrations, rooms, clothing, or activities. However, our website and purchasing services are intended for adults.

We do not knowingly collect personal information directly from children under the minimum age established by applicable law.

Parents and guardians should not allow children to submit personal information, create accounts, or make purchases without appropriate supervision.

If you believe a child has provided personal information to us, contact [SUPPORT EMAIL] so we can review and delete it when appropriate.

12. Information Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no internet transmission, electronic storage system, or online service can be guaranteed to be completely secure.

Customers are responsible for protecting their account credentials, email accounts, devices, and downloaded files.

13. Third-Party Links

Our website and digital products may contain links to Canva, printing providers, social-media platforms, or other third-party websites.

We are not responsible for the privacy, security, content, or practices of third-party websites. You should review their policies before providing personal information or using their services.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, applications, legal obligations, or business practices.

The revised policy will be published on this page with a new “Last updated” date.

Where required, we may provide additional notice of significant changes.

15. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact:

Lela Shop
Operated by MP Studio LLC
Website: lelacreativeshop.com
Email: lela.creative.rd@gmail.com